In the latest Field Service Podcast, Paul Joesbury,
Commercial Operations Director at Homeserve, suggests that
technology including AI and Machine Learning will eventually negate
the need for a trained engineer or technician.
About the Podcast
Hosted by Kris Oldland, Editor-in-Chief, Field Service News the Field Service Podcast brings you interviews with leading figures within the field service and wider customer service world with a focus on understanding service excellence and the technology that is driving it forwards