Apr 25, 2019
Long-time Field Service News' contributor Bill Pollock is the guest in this edition of the Field Service Podcast. Among many threads of discussion, Bill ponders the role of Senior Management in technology adoption suggesting that for excellence to thrive it has to come from the top down.
Apr 18, 2019
In the latest Field Service Podcast, Sarah Pettigrew, Head of Service Delivery, Thales UK discusses the industry's growing concerns around an ageing workforce and what can be done to negate the knowledge lost when this demographic retires.
Apr 15, 2019
In the latest Field Service Podcast, Paul Joesbury, Commercial Operations Director at Homeserve, suggests that technology including AI and Machine Learning will eventually negate the need for a trained engineer or technician.