May 14, 2019
Manufacturers often stay too close to business as usual (predictive maintenance and new pricing models, for example) and hardly innovate their business model. In the latest Field Service Podcast moreMomentum's Jan van Veen discusses why manufacturers need to embrace servitization and digitalisation or risk...
Apr 25, 2019
Long-time Field Service News' contributor Bill Pollock is the guest in this edition of the Field Service Podcast. Among many threads of discussion, Bill ponders the role of Senior Management in technology adoption suggesting that for excellence to thrive it has to come from the top down.
Apr 18, 2019
In the latest Field Service Podcast, Sarah Pettigrew, Head of Service Delivery, Thales UK discusses the industry's growing concerns around an ageing workforce and what can be done to negate the knowledge lost when this demographic retires.
Apr 15, 2019
In the latest Field Service Podcast, Paul Joesbury, Commercial Operations Director at Homeserve, suggests that technology including AI and Machine Learning will eventually negate the need for a trained engineer or technician.
Mar 28, 2019
In this episode, Field Service News Deputy Editor Mark Glover, speaks to Nick Frank, Co-Founder and Managing Partner at Si2 Partners about The Service Community, an independent, forward-thinking service members' group and its forthcoming event at Renishaw's HQ in Gloucestershire, UK.