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The Field Service Podcast

May 30, 2019

With the boundaries of consumer and rugged becoming more blurred, we spoke to Mike Pullon, CEO and Founder of Varlink - an outfit that distributes specialist rugged devices - if high-street phones and tablets will ever replace their rugged counterparts?


May 14, 2019

Manufacturers often stay too close to business as usual (predictive maintenance and new pricing models, for example) and hardly innovate their business model. In the latest Field Service Podcast moreMomentum's Jan van Veen discusses why manufacturers need to embrace servitization and digitalisation or risk...


Apr 25, 2019

Long-time Field Service News' contributor Bill Pollock is the guest in this edition of the Field Service Podcast. Among many threads of discussion, Bill ponders the role of Senior Management in technology adoption suggesting that for excellence to thrive it has to come from the top down.


Apr 18, 2019

In the latest Field Service Podcast, Sarah Pettigrew, Head of Service Delivery, Thales UK discusses the industry's growing concerns around an ageing workforce and what can be done to negate the knowledge lost when this demographic retires.


Apr 15, 2019

In the latest Field Service Podcast, Paul Joesbury, Commercial  Operations Director at Homeserve, suggests that technology including AI and Machine Learning will eventually negate the need for a trained engineer or technician.